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Demo login with problem

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    Demo login with problem

    Hello,
    I am trying to logon using a newly created demo login, but NinjaTrader returns me the message "Unspecified Login Error (Logon failed)". I am using NT8 (the last version downloaded from downoload area), and configured the demo account as CQG. I also contacted CQG for they to check the account and they answered me to contact you NT support. My Windows is 10, 64-bit.
    Thanks in advance.

    #2
    Hello pvrego,

    Please write a note to our Platform Support team at PlatformSupport[AT]NinjaTrader[DOT]com and we will be glad to provide assistance with this inquiry. Please also include a link to the forum post.

    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

    Comment


      #3
      Message sent

      Originally posted by NinjaTrader_ChrisSch View Post
      Hello pvrego,

      Please write a note to our Platform Support team at PlatformSupport[AT]NinjaTrader[DOT]com and we will be glad to provide assistance with this inquiry. Please also include a link to the forum post.

      I look forward to your reply.
      Hello NinjaTrader_ChrisSch,

      I have just sent the message to there.

      Thank you very much.

      Comment


        #4
        I have the same problem. Can't connect to my demo account. Please help.

        Comment


          #5
          Hello renethomas03,

          Please write a note to our Platform Support team at PlatformSupport[AT]NinjaTrader[DOT]com and we will be glad to provide assistance with this inquiry. Please also include a link to the forum post.

          I look forward to your reply.
          Chris Sch.NinjaTrader Customer Service

          Comment

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