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Trace file cannot be accessed
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Trace file cannot be accessed
I uninstalled Ninja 6.0 and removed the Ninja files in Dcuments and Settings. I downloaded Ninja 6.5 for a clean install. I now get an error "unable to open trace file" "access to the path is denied". I then get a request to add a valid license key but clicking Yes, I get another message box saying Ninja has detected a problem and needs to shut down. I am caught in an infinate loop.Tags: None
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It looks like you had a bad install please follow these instructions to resolve the install, but also confirm you have the .Net 2.0 installed.
Then from the 'Start' menu select --> 'Control Panel' --> 'Add and Remove Programs'
From 'Add and Remove Programs' select NinjaTrader 6.5 and click 'Remove'
Then manually delete the folders located in C:\Program Files\NinjaTrader Version 6.5 (if it is there) and from Start --> My Documents --> NinjaTrader 6.5
Delete any NinjaTrader installation files if you saved them. This can be done from going to Start -> My Computer -> Search button -> search for (NinjaTrader*) -> select Local C Disk and then press search.
You then will need to clear internet browser and cache. Via your internet browser, clear the cache/history (with IE, Tools-->Options, delete cookies and files, clear history)
Once these steps are completed, download NT6.5 from the link below.
http://www.ninjatrader.com/webnew/download_download.htm
JessicaNinjaTrader Customer Service
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