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Ninjatrader stops working
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Ninjatrader stops working
Hello after loading NT7 64bit and also tried on 32b, it crashes. It loads up fine goes as far as the main screen where u can start ur connections and everything else but shortly after a error message appears saying NT has stopped working. I have my log files from my documents if anyone would like to take a look at them thanks. hopefully we can get this figured out b4 the markets open up. Im a lifetime multi broker user.Tags: None
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Hello Derrick M,
Yes, can please send me both your log and trace files for today so I can investigate. Log and trace files can be found at the following locations. Please attach the files in your email and send it to platformsupport [at] ninjatrader [dot] com. Put 'Att Jason, Ninjatrader stops working' in the subject header.
Documents--> NinjaTrader 7--> Log--> log.20160725 for today. (log.yyyymmdd for any other date)
Documents--> NinjaTrader 7--> Trace--> trace.20160725 for today. (trace.yyyymmdd for any other date)JasonNinjaTrader Customer Service
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