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NinjaTrader
Getting fills outside bid/ask
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Hello Jabbar,
Are these manual trades or trades made by a NinjaScript Strategy?
If manual trades, was the chart reloaded after the trade was made?
If made by a strategy, were these trades made in real-time or historically?
If made historically, what is the fill type selected in the strategy parameters?Chelsea B.NinjaTrader Customer Service
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Hello Jabbar,
The most common reason for manually placed trades appearing outside of the bar when placing live orders, is due to the PC Clock not being in sync with internet time.
Is your PC Clock in sync with internet time to the second?
Compare your PC Clock with https://www.time.gov/
If you are not in sync:- Shutdown NinjaTrader *important
- Windows 10
- Navigate to the Windows Control Panel
- Select Clock and Region -> then click 'Set the time and date'
(Or click 'Date and Time' if this is visible) - Click on Internet Time tab
- In the Server: drop-down select time.nist.gov
- Click Update
- Windows 11
- Open Settings
- Click on Time & language.
- Click the Date & time page on the right side.
- Under the “Additional settings” section, click the Sync now button.
- If the message that appears says 'successful', your PC clock should now be updated
If not, select a different server from the Server: drop-down and try again (repeat until one of the servers is successful) - Restart NinjaTrader
- Connect to a data feed
- Reload All Historical Data *important
- Click tools -> Historical Data
- Right-click Historical -> select Delete
- https://ninjatrader.com/support/help...HistoricalData
Windows 7 - http://mintywhite.com/windows-7/7mai...t-time-how-to/
Windows 10 - https://www.windowscentral.com/how-m...ers-windows-10
- http://www.windows10update.com/2015/...t-time-server/
Windows 11 - https://pureinfotech.com/fix-clock-out-sync-windows-11/
After syncing the PC clock and Reloading All Historical Data, please let me know if this has not resolved the issue with any new orders.Chelsea B.NinjaTrader Customer Service
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