Impossible to open a CAC40 chart

[serval]

Hello,

I have a probleme.

I can open a chart of the future of cac40 with NT (i use zenfire connexion). When i try to do it a chart open but there is nothing on it.

May be it's because i delete this future in the instrument manager (at the moment to change 06 contract to 07 contract)

I try to fix this problème by installing the lat version of NT (6.5.1000.4) and try to repair the database by the menu option - misc - repair db but i have no success.

Can you help me please?

Thanks.

[NinjaTrader_Dierk]

There is no CAC40 07-08 expiry. There only is a CAC40 06-08 and a CAC40 09-08 contract, since the CAC40 rolls every 3 months.

[serval]

There is no CAC40 07-08 expiry. There only is a CAC40 06-08 and a CAC40 09-08 contract, since the CAC40 rolls every 3 months.

Thanks to answer me with this rapidity.

07-08 contrat exist for the future CAC40 and it rolls every months.

For test I just try to open a chart with the contract of 09-08 and i have the same problem, the chart open but there is nothing on it.

Best regards.

[NinjaTrader_JoshP]

Please try these settings in the Instrument Manager for your CAC40.

[NinjaTrader_Dierk]

>> 07-08 contrat exist for the future CAC40 and it rolls every months.
My apologies, you are right. Please try this:
- Tools->Options->Misc->Reset instruments
- restart NT

[serval]

Thanks a lot ... it work now.

In the same way congratulations for this great soft ;-)

[NinjaTrader_Dierk]

Thanks. You're welcome.

[serval]

Thanks. You're welcome.

Oups there is somehing i can't understand and i need your help please.

I have 2 computers ... i use NT on this 2 computeurs and this problème was on the 2... this opération resolve my problème only on one of them.

I see something, at the "log" menu, i have this message:

" Instrument "CAC40 07-08" is not supported.

What i have done without success:

- Uninstall NT
- Install last version
- Reload historical data
- Reset instrument
- Repair DB
- Check parameters of Josh (correct)

What else can i do?

One more time, thanks for the quality of your support desk

[NinjaTrader_Dierk]

Try if adding "CAC40 07-08" to your default instrument list in instrument manager makes a difference

[serval]

it was already in this list:

I just try to remove and replace it without success.

thanks

[NinjaTrader_Dierk]

>> Instrument "CAC40 07-08" is not supported.

When exactly do you get this message in your logs?

[serval]

>> Instrument "CAC40 07-08" is not supported.

When exactly do you get this message in your logs?

I don't now, i just see it this morning

[NinjaTrader_Dierk]

Please try this:
- Tools->Instrument manager
- find any occurance of CAC40 and delete it
- Tools->Options->Misc->Reset instruments
- Restart NT

If issue persists, then you need to delete your DB file <my documents>/NinjaTrader6.5/db/NinjaTrader.mdb. Note: you will loose all your historical trade and chart data.

[serval]

I have lost all my data but it works now...

Thanks

Please try this:
- Tools->Instrument manager
- find any occurance of CAC40 and delete it
- Tools->Options->Misc->Reset instruments
- Restart NT

If issue persists, then you need to delete your DB file <my documents>/NinjaTrader6.5/db/NinjaTrader.mdb. Note: you will loose all your historical trade and chart data.

[serval]

Hello,

The probleme is now appeared again.

Each month, when I change contract (08.08 to 09.08 for example) this problème come back.

I try all you told me next month but this time it didn't fix my problème.

Can you help me?