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Minute based Charts, Data Not Displaying

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    Minute based Charts, Data Not Displaying

    Periodically my minute chart will not display data in standard candlestick form.

    The data will display in tick, volume, range, second, and others, but NOT minute, hour, day, week or year.

    At the same time, one of the instruments I use (EMD 09-16) *will* display in any minute, time frame, but not hour, day, week.

    Any clues as to what to adjust?

    Thank you,

    #2
    Hello,

    Thank you for your note.


    Please reset your instruments with the steps I have provided below:
    • Disconnect
    • Tools
    • Options
    • Data tab
    • Reset Instruments



    Next use the steps I have provided below to delete your cache:
    • Close NinjaTrader
    • Documents
    • NinjaTrader 7
    • Open the db folder
    • Delete the cache folder
    • Open NinjaTrader
    • Connect

    Please let me know if the issue persists after this procedure.
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Thank you VERY much - everything works well now (I'll definitely save that for future reference).

      Comment

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