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why my cash value decrease so much?
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why my cash value decrease so much?
Hello. I don't understand this. I started trading a demo account with $10.000 and I have lost around -$1200 so I would have $8800 in my account, right? but I now have $7500... why? I don't understand... I am missing something important here? I apply commissions to my trades, I don't get it... -
Hello marcopicos,
Thank you for your post.
Please write in to customer support and send your database file so that I may look into what occurred.
You may do this by locating the Control Center >Help >Mail to Platform Support.
Ensure Database file is selected and include ATTENTION ARCELIA in the subject line.
I look forward to your reply.ArceliaNinjaTrader Customer Service
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