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trouble loading data

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    trouble loading data

    I always seem to have issues getting stock data from TD Ameritrade. Everything was working fine and all of a sudden half the charts are not loading any data. When I switch to futures data from continuum the same thing happens. I have to restart, but once I switch to a different instrument it happens again. It seems to be random and I cant pinpoint the issue.

    Also when loading kinetick fx data it is extremely slow and unusable.

    When I only use Futures data everything loads very quickly.

    I have a weekly, daily, 240m, 5min 255 tick and 3min, market analyzer, and time and sales. Daily and weeky charts are 365 days back
    lower times frames are less than 5 days back

    #2
    Hello brucelevy,
    Thanks for your post.
    Please go to Help> Mail to Platform Support
    In the message include a link this forum topic
    This will send us the log and trace files to look into this further.
    BrandonNinjaTrader Customer Service

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