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    cache data

    I get an 'Unable to write cache data' message. i do not know how to fix it. I did search in the help thing, no luck.

    What is the current sim. version number? I have 7.0.1000.31
    Last edited by Rodney; 09-26-2016, 11:22 PM.

    #2
    Hello Rodney,
    Can you please got to Documents > NinjaTrader 7 > db > and delete the cache folder. Then please test again.
    The most current version of NinjaTrader 7 is 7.0.1000.31. You are currently up to date.

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      #3
      Ryan, thank you for reply.

      I cleaned the cache and data files prior. This was an instruction from the indicator vendor I use.

      Comment


        #4
        Hello Rodney,
        Please send me your log and trace files so that I may look into what occurred to platformsupport[at]ninjatrader[dot]com.

        You can do this by going to the Control Center-> Help-> Mail to Platform Support.
        Please reference the following in the email body: ATTN RyanM
        http://ninjatrader.com/support/forum...ad.php?t=89930

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