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Can not run NT7

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  • NinjaTrader_RyanM
    replied
    Hello JustJoker,
    Please send me your log and trace files so that I may look into what occurred to platformsupport[at]ninjatrader[dot]com.

    You can do this by going to the Control Center-> Help-> Mail to Platform Support.
    Please reference the following in the email body: ATTN RyanM

    Leave a comment:


  • JustJoker
    replied
    Again.
    NT7 started to misbehave. Not responding, Close and Minimize window icons became 10 times large, can not restart NT.
    What to do?

    Leave a comment:


  • JustJoker
    started a topic Can not run NT7

    Can not run NT7

    Hello,
    I've met a problem.
    Everything was fine, but NT7 started to "not respond".
    I've closed the program and tried to restart.
    Nothing happened. Tried again - says that another instance of NT is running.
    Keeping closing NT with Task Manager - still the same problem. Restarted PC many times.
    Can not start NT, having a position opened.
    What to do?
    Kind regards,
    Sergey
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