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Partner 728x90

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daily chart stuck on stupid

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    daily chart stuck on stupid

    my daily chart for some reason will not reload to display current data? I have multiple screens open, showing the 15min, 60min, 240min, and the daily, the only screen not responding is the daily? Ive restarted the platform and cpu, ive reloaded historical data, what did i do wrong?

    Im assuming this is a user error, but i dont recall changing anything to have had this happened. All charts show current data, my daily chart stops at 9/3/16.

    Appreciate any suggestions...

    #2
    Hello,

    Thanks for your post.

    I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.

    You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

    The log file will be named "log.20161002.txt"

    You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

    The trace file will be named "trace.20161002.txt"

    I look forward to hearing from you.
    Drew O.NinjaTrader Customer Service

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