Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

IB not available

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    IB not available

    So as per those instructions

    http://ninjatrader.com/ConnectionGui...nnection-Guide

    I have downloaded and installed NT 8 (RC), I have a valid account with Interactive Brokers, a user name and a password, I have installed IB Gateway 954 and the latest Java version, I have followed the setup instructions on the page above, but there is no option to connect to IB (see screenshots). What am I doing wrong?

    Oh and before anyone asks: I do start IB GW first and then NT.
    Attached Files

    #2
    Hello,

    This may be due to the license key you are currently using. Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris Jameson" in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.
    2.) Your license key which can be found under Help->License key
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      That was it indeed.
      Problem posted: 1.27 p.m.
      Reply: 1.34 p.m.
      Two mails within 19 minutes
      Outcome: Problem solved, happy customer. Good job!

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by glivv, Today, 09:17 AM
      0 responses
      5 views
      0 likes
      Last Post glivv
      by glivv
       
      Started by cmv727, Today, 08:48 AM
      0 responses
      6 views
      0 likes
      Last Post cmv727
      by cmv727
       
      Started by Kaiviti57, Today, 04:13 AM
      2 responses
      8 views
      0 likes
      Last Post bltdavid  
      Started by aslane, Today, 08:02 AM
      0 responses
      7 views
      0 likes
      Last Post aslane
      by aslane
       
      Started by DTSSTS, Today, 07:03 AM
      0 responses
      15 views
      0 likes
      Last Post DTSSTS
      by DTSSTS
       
      Working...
      X