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Problems after resetting master instrument list

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    Problems after resetting master instrument list

    On October 12th, I reset my master instrument list.

    Ever since then, I have been having problems with Ninjatrader when trading.

    For example, my ATM Strateges stop me out when I have a $30 loss, instead of the $75 amount that I set for it.

    Also the session templates that I created in the Data Series dialoge box are not working correctly.

    And I have had errors with buy-stop and sell-stop orders.

    To reset my master instrument list, I went to the Tools menu, I selected the Options menu item, I selected the Data tab, and then I clicked on 'Reset Instruments'.

    This was on October 12th. Can I restore my Ninjatrader with a backup created prior to that date? If so, how specifically would I do that?

    Or should I do something else to resolve this problem?

    #2
    Please send me your database, log, and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Mail to Platform Support.

    Ensure to check 'Database file' and ' Log and trace files'.

    Please reference the following ticket number in the body of the email: 1589338 ATTN Patrick G

    Comment


      #3
      Hi Patrick,

      Thanks for the reply.

      I found out how to restore a previous backup archive on your support site, and just completed the backup restore.

      It appears to have solved the problems.

      Comment

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