Vendor License Error - Expired Trial

[brucelevy]

The indicators I developed have a 3 day trial.

Now I went ahead and added the users Machine ID to the regular license but the notice continues to pop up and says the free trial period has ended.

I have tried removing the ninjascript, restarting and importing the ninjascript again on the users PC.

It continues to give the same error -- the indicator fails to plot on the charts even after closing the error window.

I have copied the machine id and reupdated as well to make sure it was correct machine id.

https://gyazo.com/4a07e7f2a5f818df5d3026b8903f2b04

[NinjaTrader_PatrickH]

Hello brucelevy,

Thank you for your post.

This should update once the servers update overnight. Please have the user try again tomorrow.

[brucelevy]

I believe the indicators expired a few days ago so I don't think waiting another day will have any effect as I didn't change anything besides attempting to reinstall the indicators.

The Machine ID has been in the system for a week already.

I will try again tomorrow. If there is anything else I can do please let me know..


Thanks.