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Error on loading TF 12-16 Caes

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    Error on loading TF 12-16 Caes

    Hi There,
    I'm getting following error loading TF ::

    Error on loading chart data for "TF 12-16 Caes" : NT data server does not support this instrument.

    This happend after altering the tick price from 100.00 to 50.00 in NT 7 as advised.

    How can I solve this?

    Thank you.

    #2
    Hello,

    It appears there is an additional Exchange enabled within the TF settings. Please use the steps provided below to confirm only Nymex is enabled:
    • Go to Tools->Instrument Manager
    • Select TF->Edit
    • Within the Exchange list confirm only Nymex is checked
    • Click Ok
    • Remove TF 12-16 from your Default instrument list then add it back in
    • Click Ok

    Next within your chart select TF 12-16 from the Instrument drop down.
    Christopher J.NinjaTrader Customer Service

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