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    Problem adding instrument

    Hi,

    Trying to add the S&P 500 ISSUES NET VOLUME, JV6T.Z but getting errors. Here are the settings I have. Can you advise what I'm doing wrong? Thanks,
    Attached Files

    #2
    Your settings appear correct, and I am able to get data for JV6T.Z using these settings with my Kinetick account.

    What occurs when you chart this instrument?

    Are you connecting to Kinetick directly, or are you using the IQFeed adapter?
    Patrick G.NinjaTrader Customer Service

    Comment


      #3
      I am connecting directly. Logged out and back in. Here is the error.
      Attached Files

      Comment


        #4
        This message indicates you are connecting to the NinjaTrader historical data servers.

        Please disconnect from any other connections and only connect to Kinetick.
        Patrick G.NinjaTrader Customer Service

        Comment


          #5
          Originally posted by NinjaTrader_PatrickG View Post
          This message indicates you are connecting to the NinjaTrader historical data servers.

          Please disconnect from any other connections and only connect to Kinetick.
          The only other one I showed that I was connected to was my NT brokerage. However I disconnected and reconnected and appears to be working now. Thanks for your help.

          Comment


            #6
            Connection order is very important in NinjaTrader 7. I believe the connection order was the issue in your case. Please see the help guide section below for further details and examples:

            http://ninjatrader.com/support/helpG...onnections.htm
            Patrick G.NinjaTrader Customer Service

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