• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Can't connect to CQG

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Can't connect to CQG

    getting this error screen

    https://gyazo.com/59e780103168b44a68b07210e43b275e
    Attached Files

    #2
    Hello sashe71,

    The error suggests your computer is missing native .NET methods to complete the call. The CQG adapter requires .NET 3.5 SP1 to complete a connection. Can you please download and install .NET Framework 3.5 SP1 from the link below and check if you can connect.
    http://www.microsoft.com/en-us/downl...ils.aspx?id=22
    JasonNinjaTrader Customer Service

    Comment


      #3
      I do have .NET 3.5 and .NET 4.6.1 installed
      Reinstalled Ninjatrader but getting the same error, I am able to connect to Kinetic (free eod) but not to CQG

      Comment


        #4
        Please note that I am referring to .NET Framework 3.5 SP1.
        Last edited by NinjaTrader_Jason; 02-27-2017, 08:58 AM.
        JasonNinjaTrader Customer Service

        Comment


          #5
          Originally posted by NinjaTrader_Jason View Post
          Please note that I am referring to .NET Framework 3.5 SP1.
          Yes, I am sorry did not mention it clearly in the previous post. I do have SP1 for .NET 3.5
          Just did verification with the official MS tool
          It said that I have it.

          Comment


            #6
            Can you please send me your log and trace files, so I can investigate. Please go to Control Center-->Help-->Mail to Platform Support. Enter your email address and add 'Att Jason, 1667616' in the Subject field. Subsequently click Send to send the email.
            JasonNinjaTrader Customer Service

            Comment


              #7
              Hi, Jason
              Did you get my logs? I sent them on Monday, Feb 27th

              Comment


                #8
                Yes, I just responded to that email you sent.
                JasonNinjaTrader Customer Service

                Comment

                Latest Posts

                Collapse

                Topics Statistics Last Post
                Started by ntbone, Yesterday, 09:54 PM
                0 responses
                6 views
                0 likes
                Last Post ntbone
                by ntbone
                 
                Started by rwilliam, Yesterday, 03:14 PM
                0 responses
                8 views
                0 likes
                Last Post rwilliam  
                Started by rwilliam, Yesterday, 03:10 PM
                1 response
                7 views
                0 likes
                Last Post NinjaTrader_ChelseaB  
                Started by rontronimous, Yesterday, 03:04 PM
                2 responses
                12 views
                0 likes
                Last Post rontronimous  
                Started by zacharydw00, Yesterday, 03:14 PM
                0 responses
                9 views
                0 likes
                Last Post zacharydw00  
                Working...
                X