Can't connect to CQG

[sashe71]

getting this error screen

https://gyazo.com/59e780103168b44a68b07210e43b275e

[NinjaTrader_Jason]

Hello sashe71,

The error suggests your computer is missing native .NET methods to complete the call. The CQG adapter requires .NET 3.5 SP1 to complete a connection. Can you please download and install .NET Framework 3.5 SP1 from the link below and check if you can connect.

http://www.microsoft.com/en-us/download/details.aspx?id=22

[sashe71]

I do have .NET 3.5 and .NET 4.6.1 installed
Reinstalled Ninjatrader but getting the same error, I am able to connect to Kinetic (free eod) but not to CQG

[NinjaTrader_Jason]

Please note that I am referring to .NET Framework 3.5 SP1.

[sashe71]

Please note that I am referring to .NET Framework 3.5 SP1.

Yes, I am sorry did not mention it clearly in the previous post. I do have SP1 for .NET 3.5
Just did verification with the official MS tool
It said that I have it.

[NinjaTrader_Jason]

Can you please send me your log and trace files, so I can investigate. Please go to Control Center-->Help-->Mail to Platform Support. Enter your email address and add 'Att Jason, 1667616' in the Subject field. Subsequently click Send to send the email.

[sashe71]

Hi, Jason
Did you get my logs? I sent them on Monday, Feb 27th

[NinjaTrader_Jason]

Yes, I just responded to that email you sent.