Tried repairing and reseting the database with no luck. Also can't create any new charts.
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NinjaTrader
White screen red x, unable to create new charts
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White screen red x, unable to create new charts
I'm getting a few white screens with red x's in my workspace. I have other instruments using the same chart settings and indicators and they're fine but my NQ 5 min. is white with a red x as well as my ES,NQ,YM 1 min charts.
Tried repairing and reseting the database with no luck. Also can't create any new charts.Tags: None
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Hello,
Thanks for your post.
I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.
You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
The log file will be named "log.20170328.txt"
You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
The trace file will be named "trace.20170328.txt"
I look forward to hearing from you.Drew O.NinjaTrader Customer Service
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