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Problem with Primary connection

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    Problem with Primary connection

    I am getting a frequent order rejected error. I submit an order and instantly get an error that states connection lost. Ninja places the order on the superdome. When the connection lost alert hits I try to cancel the order. Ninja then generates an error stating the order can't be canceled.

    When I shut down and reload Ninja it shows no orders on Superdome. But does show an active strategy in the dropdown menu for strategy selection. What do I do to prevent this from happening.

    I used to get this error maybe once every week or two and now I have been getting it about 2-3 times a day on entry.

    Thanks for any suggestions in advance.

    -tazman

    #2
    imported post

    Can you upgrade to the latest production release 5.2.1000.1 and let us know if the problem persists. Available in the download section of our website.

    Ray
    RayNinjaTrader Customer Service

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      #3
      imported post

      Doing now. Thanks.

      -tazman

      Comment

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