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NT7 is not stable. Slow. Can not trade.

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    NT7 is not stable. Slow. Can not trade.

    Hello,
    I'm having a problem with NT7 stability. I use the chart trade.

    It starts OK. Then I see only the arrow pointer while crosshair is configured. I see blue circle running. Then crosshair appears. I can not move it tick by tick. Crosshair skips several ticks. Bar counter skips several seconds. Then, after a while it moves fine.
    After several minutes it all starts again.
    When I have the problems, I try to close NT7 and see the blue circle running. Application not responding for a while.

    Tried to reinstall. I use IBrokers with the latest TWS.

    What to do?

    Kind regards,

    Serge

    #2
    Hello,
    Thank you for writing in,

    This is usually an indication the workspace is too CPU-intensive for your PC. I suggest applying our Performance Tips to your workspace, as they will be able to improve the behavior you're seeing.

    http://ninjatrader.com/support/helpG...ance_tips2.htm

    As a test, please take the following steps to force NinjaTrader to start without your saved workspace. You will have the option to reopen these after our tests.

    This will allow us to determine if the issue is isolated to your workspace, or NinjaTrader in general.

    Shut down NinjaTrader

    Navigate to (My) Documents\NinjaTrader 7\workspaces

    Delete the file named "_Workspaces.XML". DO NOT delete the 'workspaces' folder - only delete the '_Workspaces.XML' file within the 'workspaces' folder

    After deleting this file, restart NinjaTrader which should startup without any workspaces.

    Once NinjaTrader has started on just the control center, please open a new chart with no custom bar types/indicators/templates and test for issues.

    *Please note this will not delete your workspace however the new blank workspace will be named Untitled1. If you have a workspace already named Untitled1 however you will not want to save the workspace when exiting NinjaTrader, otherwise it will overwrite it.
    If there are no issues on this new workspace, please try opening the previous workspace by going to File--> Workspaces--> Open workspace.

    If this reintroduces issues, I would suggest rebuilding your workspace, adding 1 indicator at a time. Please keep track of what indicators you add back in so that we can narrow down what indicator is causing the issue if the issue returns. I also suggest making a backup of your workspace so we can restore a backup if the issue returns (File > Utilities).

    We look forward to assisting further.
    Eric B.NinjaTrader Customer Service

    Comment


      #3
      Hello Eric,
      It works fine with just 1 2min chart with no any indicators.
      Will try to reduce my PC performance needed. Got the idea.
      Thank you,
      Serge

      Comment

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