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New account no data

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    New account no data

    I have a new account with NT/Dorman , Data Provider Continuum

    I do have another account too the new account will connect to continuum but no Data , when i set up the new account i chose the connection name Continuum1 , i have a life time license with NT , please Advise .

    Thanks

    #2
    Hello,

    Thanks for your post.

    I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.

    You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

    The log file will be named "log.20170709.txt"

    You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

    The trace file will be named "trace.20170709.txt"
    Drew O.NinjaTrader Customer Service

    Comment


      #3
      email sent to you

      Comment

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