• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

It suddenly closed

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

    It suddenly closed

    So I have two chart windows open each with three or more tabs and two tabs have two date series with three indicators each. Each tab has different time intervals in one window and the other chart window has different currency pairs in each tab.

    I also had the Market Analyzer, SuperDOM and FX Board windows open. I used the Chart Trader to open one position: short on the EUR/USD. I was connected with FOREX.com and had just the one position open.

    When I double-clicked on an indicator to open its property window NinjaTrader 8 completely shut down. Fortunately, when I reloaded NT8 and connected to FOREX.com my position was still open. It was only a simulation account that I was running. But I am concerned about this for when I am trading my live account on FOREX.com.

    The only other app I had open was the Chrome Explorer with DailyFX opened in it.

    Please look into this.

    #2
    Hello,

    Thank you for posting.

    I'm happy to check into this with you if you would please email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic files in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20170712.XXXXX.txt'. There will likely be multiple files for each day.
    Drew O.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by liltr3d, Yesterday, 10:52 PM
    1 response
    7 views
    0 likes
    Last Post NinjaTrader_PaulH  
    Started by marekflys, Yesterday, 03:07 PM
    1 response
    16 views
    0 likes
    Last Post NinjaTrader_EricB  
    Started by w0lverine, Today, 03:57 AM
    1 response
    3 views
    0 likes
    Last Post NinjaTrader_ChrisSch  
    Started by hundert, 02-24-2019, 07:55 AM
    2 responses
    43 views
    0 likes
    Last Post jpraema
    by jpraema
     
    Started by digibob, Today, 02:47 AM
    0 responses
    3 views
    0 likes
    Last Post digibob
    by digibob
     
    Working...
    X