• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

It suddenly closed

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • DMPippin
    started a topic It suddenly closed

    It suddenly closed

    So I have two chart windows open each with three or more tabs and two tabs have two date series with three indicators each. Each tab has different time intervals in one window and the other chart window has different currency pairs in each tab.

    I also had the Market Analyzer, SuperDOM and FX Board windows open. I used the Chart Trader to open one position: short on the EUR/USD. I was connected with FOREX.com and had just the one position open.

    When I double-clicked on an indicator to open its property window NinjaTrader 8 completely shut down. Fortunately, when I reloaded NT8 and connected to FOREX.com my position was still open. It was only a simulation account that I was running. But I am concerned about this for when I am trading my live account on FOREX.com.

    The only other app I had open was the Chrome Explorer with DailyFX opened in it.

    Please look into this.

  • NinjaTrader_DrewO
    replied
    Hello,

    Thank you for posting.

    I'm happy to check into this with you if you would please email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic files in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20170712.XXXXX.txt'. There will likely be multiple files for each day.

    Leave a comment:

Latest Posts

Collapse

Topics Statistics Last Post
Started by NinjaCustomer, Yesterday, 11:35 PM
0 responses
2 views
0 likes
Last Post NinjaCustomer  
Started by sdauteuil, Yesterday, 11:29 PM
0 responses
1 view
0 likes
Last Post sdauteuil  
Started by williamzz, Yesterday, 09:50 PM
0 responses
19 views
0 likes
Last Post williamzz  
Started by Steve L, Yesterday, 05:01 PM
0 responses
6 views
0 likes
Last Post Steve L
by Steve L
 
Started by Trader-Joe, Yesterday, 04:06 PM
1 response
14 views
0 likes
Last Post NinjaTrader_ShawnB  
Working...
X