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Tick Data Not Complete

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    Tick Data Not Complete

    Hello,
    I noticed that charting a ticker using Tick bars not all the trading days are charted.
    For instance, today is August 24th and charting a 10 days chart of MSFT you can notice that August 20th is lacking at all in the chart.
    It doesn't matter if you scale your chart to 1 tick or 1000 ticks.
    The same thing happens for other tickers I charted.
    Of course, the chart is complete for minute, day, etc. charts.
    My data feed provider is IQFeed and my NinjaTrader version is 8, I'm working with Windows 10 - 64 bits.
    Is there some explanation about this?
    Regards,
    Carlos

    #2
    Hello gofortips,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.

    * Open your NinjaTrader folder under Documents.
    * Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    * Send the 2 compressed folders as attachments to this email.
    * Once complete, you can delete these compressed folders.

    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

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