Indicator plot makes NT8 Hang when Charting Futures Currencies

[rayko]

Hello Support

I've uploaded a sample SMA indicator that plots a transparent series of dollor amounts.

The indicator is really simple, it calculates (SMA(14) - Open[0]) and converts the difference to Dollars.

I've made this "sample" to illustrate the error I'm having with another more comples indicator.
This sample will replicate the error while providing the same AddPlot structures as the more complex one.

If you chart NQ, ES, RTY, YM, CL using this indicator..... it Works Fine.

BUT, chart this indicator with a currency future, the chart wil HANG and eventually implode NT.
For example charting 6B 03-19 or 6E 03-19.

I've tried deleting all data History and reloading the chart. I've tried testing in a new Workspace. Neither worked.

Here is a link to a 1min. screencast I created to illustrate the behaviour.

https://www.screencast.com/t/1hUv0AnOG

Can you please try to repeat the error using the simple test indicator I've uploaded and Let me know what the error is ?

Thank you

MyCustomIndicator.zip

[NinjaTrader_ChelseaB]

Hello rayko,

Does this also occur with the currently trading 6B 06-19 or 6E 06-19?

Are you able to load a chart without the indicator applied to these instruments and have this load quickly?
Can the indicator be added to this instrument after the chart is loaded?

How many days to load is set for the chart?


This has 43 plots and takes a few seconds to calculate but I was able to load this without any issue on my end on a new 6B 06-19 chart with 5 days to load.

[rayko]

Hello Chelsea,

In answer to your questions..

Does this also occur with the currently trading 6B 06-19 or 6E 06-19?
YES

Are you able to load a chart without the indicator applied to these instruments and have this load quickly?
YES. A Chart for current contract fo 6B & 6E will load quickly on its own without indicators.

Can the indicator be added to this instrument after the chart is loaded?
YES. In all cases, NQ, ES, RTY, YM, CL will all work with this indicator. Only Futures Currencies like 6B & 6E will NOT work.

How many days to load is set for the chart?
30 days for all instruments. The screencast chart was set at 30 days.

Trading would be happening at a 1-3 min level, but trend requires 30-50 days.

All other instruments perform well (NQ ES RTY CL) so, I believe the problem is specific to Futures Currencies like 6B & 6E.
I also suspect it may have something to do with how AddPlot and futures currencies work, but I can't debug that deep into NT8.

Please let me know.

Thank you

[NinjaTrader_ChelseaB]

Hello rayko,

If you reduce the days to load to 5, set the instrument to 6B 06-19, and load the indicator, does the indicator load?

(I am able to load this on my end)

[rayko]

No. I just tried 6E 03-19 at 5 days.

I first loaded 5 days of 6E, then applied the indicator, then
the chart begins hanging randomly and unresponsive.

[NinjaTrader_ChelseaB]

Hello rayko,

Please send an email to platformsupport [at] ninjatrader [dot] com so that I may test this with you on your end.

In the email, please include a link to this forum thread.

[rayko]

OK I've sent it.

[rayko]

Hello Support,

Can you please let me know what is happening with the problem I submitted 2 days ago.

Thank you.

[NinjaTrader_ChelseaB]

Hello rayko,

Your inquiry is currently being investigated.

We appreciate your patience.

[rayko]

Hello Support,

Has there been any word on this..

Please let me know.

Thank you

[NinjaTrader_ChelseaB]

Hello rayko,

There has been no update from development at this time.

[rayko]

Hello Chelsea

I wanted to drop you a quick note to let you know that the New latest release NT 8.0.18.0

FIXED the Lagging problems... and my charts are Running like Lightening Again !

Thanks for the Great Support !