I have a problem with one of my customer.
Everytime I am upgrading a protected indicator he has a problem importing the zip file stating that the zip file is an older version of NinjaTrader which is wrong.
He asked you for help and here is your response :
Can you please close NinjaTrader then open the zip file then provider->run the .exe file found in the folder then once completed open NinjaTrader.
Please let me know if the issue persists after this procedure.
Sincerely,
Chris J
It fix the problem everytime.
Could you tell me why he has to do that. What is problem ?
Thank you
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