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NT8 crashing as it loads indicator

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    NT8 crashing as it loads indicator

    Is there a timeout value or anything that would cause NT8 to crash if a indicator takes too long to load?

    #2
    Hello WHICKED,

    Thank you for your post.

    No, there's not a timeout value that would cause a crash if the indicator takes too long to load. However, if the indicator is taking a very long time to load and/or crashing NinjaTrader, something in the code itself is likely causing it. Do you receive any errors in the Log tab of the Control Center or on screen in relation to the indicator?

    Thanks in advance; I look forward to assisting you further.
    Kate W.NinjaTrader Customer Service

    Comment


      #3
      There is no error in the log files about the indicator causing an error. The only thing that I can find is a windows error report about Ninjatrader crashing with the following information:

      Faulting application name: NinjaTrader.exe, version: 8.0.22.2, time stamp: 0x5ee7a11d
      Faulting module name: clr.dll, version: 4.8.4180.0, time stamp: 0x5e7d21b3
      Exception code: 0xc00000fd
      Fault offset: 0x0000000000003208
      Faulting process id: 0x5a68
      Faulting application start time: 0x01d653c1803ab503
      Faulting application path: C:\Program Files (x86)\NinjaTrader 8\bin64\NinjaTrader.exe
      Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\cl r.dll
      Report Id: 9a0400af-ba16-4be1-b8c3-ecc419c16bcb
      Faulting package full name:
      Faulting package-relative application ID:

      Comment


        #4
        Hello WHICKED,

        Thank you for your reply.

        Please send me your log and trace files so that I may look into what occurred.

        You can do this by going to the Control Center-> Help-> Email Support

        Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

        Please reference the following ticket number in the body of the email: 2685704 ATTN Kate W. Additionally, please put a link to this forum post in the body of the email.

        Thanks in advance; I look forward to assisting you further.
        Last edited by NinjaTrader_Kate; 08-06-2020, 02:07 PM.
        Kate W.NinjaTrader Customer Service

        Comment


          #5
          Hello WHICKED,

          I have not received a reply from you. Can you confirm, did you see my reply? Have you resolved your issue?

          Thanks in advance; I look forward to assisting you further.
          Kate W.NinjaTrader Customer Service

          Comment

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