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    Alert issue

    I have an alert on an indicator crossing a horizontal line. When I change the timeframe of the chart the chart does not refresh. Reloading data brings the chart back, but minus the line associated with the alert. The alert is to trigger 2 orders.

    When an order is associated with an indicator you get a warning about losing the association if you change time frame, or instrument.

    Should these warnings be given for the alert above?

    Is there a way to avoid losing the lines? The alert is not deleted.

    Is there a way to save alerts on one chart and load them on another (like a template for an alert)?

    Thanks for any information.

    Ian

    #2
    Hello IanC28,

    Thank you for your post.

    Currently, there is no means around the alerts being tied to one chart and interval. This suggestion has been assigned the internal tracking id of SFT-1145.

    Please let me know if you have any questions.

    Comment


      #3
      Patrick.

      Thanks for your response.

      I don't necessarily want it tied. I would prefer to be able to change the chart and for the alert to continue to work.

      Thanks

      Ian

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