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Global drawing objects disappeared

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    Global drawing objects disappeared

    My charts had several global drawing objects. They have all disappeared. When I started up this morning, I don't know if they were present. I started my feed. Shutdown the feed. Started a replay scenario. Shutdown replay. Started the regular data feed again and then noticed the objects were gone. At no time this morning did I save my workspace. I remember this happening at least once before. Ideas??

    #2
    Hello mgregor,

    Thank you for your post.

    When you shut down the feed, did you shut down NinjaTrader?
    When you shut down replay, did you shut down NinjaTrader?
    And if you shut down NinjaTrader in these scenarios, did you select yes to save your workspace at any point?

    I look forward to your response.
    Patrick H.NinjaTrader Customer Service

    Comment


      #3
      I do not believe I shut down NT during any of this time, but I'm not 100% sure. I do remember that I did not save the workspace during any of this time.

      Comment


        #4
        Hello mgregor,

        Thank you for your response.

        The behavior you detail should not have occurred based on the steps you took. Please send me your log and trace files so that I may look into what occurred. You can do this by going to the Control Center-> Help-> Mail to Platform Support. Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

        Please list 'ATTN: Patrick H' in the subject line and reference this thread in the body of the email.

        I look forward to assisting you further.
        Patrick H.NinjaTrader Customer Service

        Comment

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