Ninjatrader not updating stock quotes w/ TOS

[habibalex]

I have charts open and I also have the market analyzer open. I am connected to ThinkOrSwim/TDA and I have about 9 stocks open. It looks like only the first 5 are updating, rest are not doing anything, is this a limit with ninjatrader and TOS?

[NinjaTrader_ChrisL]

Hello habibalex,

Thank you for the post.

Ninja should be able to display any number of stock in the market analyzer. This could be a TDA limitation. Please try adding the non-active stocks and add them to their own market analyzer and see if they are working there. Do you see any errors in the log tab of the Control Center?

I look forward to your reply

[habibalex]

The charts for the non-active stocks are also not working.

I do not see any errors in the log tab related to this. Do you know the TDA number of stocks limitation?

[NinjaTrader_ChrisL]

Hello,

Thanks for the reply

Please send me your log and trace files so that I may look into what occurred. You can do this by going to the Control Center-> Help-> Email Support.

Please list 'ATTN: Chris L' in the subject line and reference this thread in the body of the email.

I look forward to your response.