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NT8 Realtime Data looks different one day later

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    NT8 Realtime Data looks different one day later

    I just have noticed that the NQ 12-17 RTH tick data looks slightly different one day later. It seems that the captured data during RTH will be edited overnight. I'm using the continuum connection. Can you confirm that there can be a mismatch between RTH tick data and historical data while using the NT continuum connection or is there anything else i have to consider?

    #2
    Hello Sweet&Sour,

    Unfortunately this can be as expected. When the chart loads the next day, it will load historical data for the realtime data you received the day before. Please see the link below under 'Understanding why a chart can look different after reloading historical data from the server' that explains why the chart can be different.
    JasonNinjaTrader Customer Service

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      #3
      Originally posted by NinjaTrader_Jason View Post
      Hello Sweet&Sour,

      Unfortunately this can be as expected. When the chart loads the next day, it will load historical data for the realtime data you received the day before. Please see the link below under 'Understanding why a chart can look different after reloading historical data from the server' that explains why the chart can be different.
      https://ninjatrader.com/support/help..._are_built.htm
      Thanks for your quick answer.

      Is this behavior described in the link also valid for minute data or only for tick data?

      Comment


        #4
        Yes, this applies to minute data as well.
        JasonNinjaTrader Customer Service

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          #5
          I started using NT 8 last week and I have 4 charts with Connection CQG.
          My 5 min chart does not reload data in real time, I have to click on reload all historical data in order to get real time data. I didn't have this problem wit NT 7 and I am using same laptop with windows 10.
          Any thoughts?
          Thanks

          Comment


            #6
            Hello Allen,

            Thanks for posting.

            Please send me your log and trace files so that I may look into what occurred.

            You can do this by going to the Control Center-> Help-> Email Support

            Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

            Please reference the following ticket number in the body of the email: 2507699 ATTN Tyler

            I look forward to being of assistance.
            Tyler M.NinjaTrader Customer Service

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