Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Charts are blank

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Charts are blank

    Hi. I hope you can help me.

    I have a problem with charts. Just the default ones load correctly (i.e. ES 12-17); in this case I can even change the time frame. But when I try to load any other chart, even the avalaible ones in the list, they simply keep blank. I have tried as follow:

    To clean the caché folder.
    Installing both 7 and 8 versions, and each one in 2 different PC.

    So I conclude it´s a problem about config, but I haven´t found how to fix it.

    P.S.: Rightnow, I need to load some stock´s tickers, such as AAPL, AMZN, FB, TSLA, MSFT, etc in 1 minute and ticks.

    Regards.

    #2
    Hello,

    Thank you for posting.

    So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic files in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20170924.XXXXX.txt'. There will likely be multiple files for each day.

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by normanreeduscbdoil, Today, 10:08 PM
    0 responses
    5 views
    0 likes
    Last Post normanreeduscbdoil  
    Started by herbalgrown1, Today, 10:01 PM
    0 responses
    2 views
    0 likes
    Last Post herbalgrown1  
    Started by marthaviliyam, Today, 09:58 PM
    0 responses
    4 views
    0 likes
    Last Post marthaviliyam  
    Started by herbalgrown1, Today, 09:57 PM
    0 responses
    3 views
    0 likes
    Last Post herbalgrown1  
    Started by StephenSearle, Today, 09:03 PM
    0 responses
    5 views
    0 likes
    Last Post StephenSearle  
    Working...
    X