• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Charts are blank

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Charts are blank

    Hi. I hope you can help me.

    I have a problem with charts. Just the default ones load correctly (i.e. ES 12-17); in this case I can even change the time frame. But when I try to load any other chart, even the avalaible ones in the list, they simply keep blank. I have tried as follow:

    To clean the caché folder.
    Installing both 7 and 8 versions, and each one in 2 different PC.

    So I conclude it´s a problem about config, but I haven´t found how to fix it.

    P.S.: Rightnow, I need to load some stock´s tickers, such as AAPL, AMZN, FB, TSLA, MSFT, etc in 1 minute and ticks.

    Regards.

    #2
    Hello,

    Thank you for posting.

    So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic files in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20170924.XXXXX.txt'. There will likely be multiple files for each day.
    Drew O.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by Boonfly8, Today, 02:04 PM
    0 responses
    3 views
    0 likes
    Last Post Boonfly8  
    Started by Branpo, Today, 01:25 PM
    3 responses
    7 views
    0 likes
    Last Post NinjaTrader_ChrisL  
    Started by aslane, Today, 12:47 PM
    1 response
    5 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by HavasuTrader, Today, 12:30 PM
    1 response
    10 views
    0 likes
    Last Post NinjaTrader_PatrickG  
    Started by Boonfly8, Today, 12:20 PM
    1 response
    3 views
    0 likes
    Last Post NinjaTrader_PaulH  
    Working...
    X