SendMail() right syntax

[pstrusi]

I've been receiving an error message in the log file in regards to emails. The error is this:

There was an error sending your message: Syntax error, command unrecognized. The server response was: 4.3.2 STOREDRV.ClientSubmit; sender thread limit exceeded <261e6917-d1e9-4779-8f30-97af544e1ed9@VI1PR03MB2928.eurprd03.prod.outlook.c om> [Hostname=VI1PR03MB2928.eurprd03.prod.outlook.com]

A few seconds later, the email is sent and received correctly as expected, however, this earlier error annoys me and I'd like to know if there's something wrong with the code that generates it or if it's something related to live.com server. I think that syntax is corrected cause it's just strings but perhaps there's any kind of issue with the size. Here it's:

protected override void OnConnectionStatusUpdate(ConnectionStatusEventArgs connectionStatusUpdate)
		{
		  	if( connectionStatusUpdate.Status != ConnectionStatus.Connected || connectionStatusUpdate.PriceStatus != ConnectionStatus.Connected )
			{
			   	SendMail ("[email protected]", "DISCONNECTION ! ", "Server failure!, dataserver=0");
				dataserver=0;
			}   
			if( (connectionStatusUpdate.Status == ConnectionStatus.Connected && connectionStatusUpdate.PriceStatus == ConnectionStatus.Connected) && (connectionStatusUpdate.PreviousStatus != ConnectionStatus.Connected || connectionStatusUpdate.PreviousPriceStatus != ConnectionStatus.Connected) )
			{
				if ( Position.MarketPosition != PositionAccount.MarketPosition || Position.Quantity != PositionAccount.Quantity )
				{	
					[B]SendMail ("[email protected]", "UNSYNCED ! ", Position.MarketPosition.ToString() + " " + Position.Quantity.ToString()+" StrategyPosition vs AccountPosition " +PositionAccount.Quantity.ToString());[/B]	
				}
			   	dataserver=1;
			}
		}

Thanks in advance

[sledge]

I'v
{
SendMail ("[email protected]", "UNSYNCED ! ", Position.MarketPosition.ToString() + " " + Position.Quantity.ToString()+" StrategyPosition vs AccountPosition " +PositionAccount.Quantity.ToString());
}
dataserver=1;
}
}[/CODE]

Thanks in advance

You forgot to remove your email from the disconnection SendMail

[pstrusi]

Thanks Sledge for the heads up.

[sledge]

If you search on "4.3.2 STOREDRV.ClientSubmit; sender thread limit exceeded" you will find some information about it.

Whether or not it makes any sense...

Are you sure the code is only executing once and not 100 times?

[pstrusi]

Thanks for the suggestion.

Well, I think it's just once cause it's triggered after a connection is recovered which I think that it's detected as one event, but perhaps there's some technicality that I'm missing within this method.

[pstrusi]

I found this article with a possible solution, but not quite sure.

https://vijayjadi.wordpress.com/2012/10/29/432-4-3-2-storedrv-deliver-recipient-thread-limit-exceeded/

[NinjaTrader_ChelseaB]

Hello pstrusi,

I will give this a test and look into this further for you.

I appreciate your patience while I research.

[NinjaTrader_ChelseaB]

Hello pstrusi,

I've tested using the code you have supplied but I was not able to reproduce the errors.

Below is a link to a short video I recorded while testing.

https://www.screencast.com/t/UpHpJ8p5

What version of NinjaTrader 8 are you using? (Help -> About... e.g. 8.0.X.X)

Attached I have exported the test script so that you may easily import this and test this on your end.
If you take the exact same steps as taken in the video using the same SMTP server (gmail) are you experiencing different behavior?

[pstrusi]

Hello pstrusi,

I've tested using the code you have supplied but I was not able to reproduce the errors.

Below is a link to a short video I recorded while testing.

https://www.screencast.com/t/UpHpJ8p5

What version of NinjaTrader 8 are you using? (Help -> About... e.g. 8.0.X.X)

Attached I have exported the test script so that you may easily import this and test this on your end.
If you take the exact same steps as taken in the video using the same SMTP server (gmail) are you experiencing different behavior?

Hi Chelsea,

Thank you very much for your helpful work addressing this issue.

I work with NT8 8.0.9.0 64b

Viewing your video, I decided to change the Outgoing server to Gmail and effectively the issue disappeared, so it's obviously something related to Outgoing live.com server, some internal configuration file, I think.

Well, thanks again
Regards.