Sound not playing.

[Segwin]

For some reason the sounds aren't playing such Ordercanceled, Orderfilled, Orderpending etc.

All the wav files are there: C:\program files (86)\NinjaTrader 8\Sounds

Any reason why?

Thanks.

PS- don't know if it is related but my data series time language keeps changing from English to German or Spanish too

[NinjaTrader_EricB]

Hello Segwin,

Thank you for your post.

Glad to assist. First, please verify the sounds are enabled via Tools > Options > Sounds. If needed, select the box next to the action > Press OK.

If you still see the same after taking these steps, please write into to PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post.


Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.

* Open your NinjaTrader folder under Documents.
* Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
* Send the 2 compressed folders as attachments to this email.
* Once complete, you can delete these compressed folders.

We look forward to assisting further.

[Segwin]

Attached is a screen shot of the sounds. I don't see a box next to the action.

[NinjaTrader_AlanS]

Hello Segwin,

Thanks for your reply.

Please write into to PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post. Put ATTN Alan S in the subject line.

Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.

* Open your NinjaTrader folder under Documents.
* Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
* Send the 2 compressed folders as attachments to this email.
* Once complete, you can delete these compressed folders.

I look forward to you rreply.

[Segwin]

Got it sorted out - thanks. Turns out One Drive was the fly in the ointment.