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NinjaTrader
Shortcut keys not working
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Hello Therapsid,
Thanks for your post and welcome to the NinjaTrader forum.
What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About
After pressing the F12 key did you click on your chart in the location you would like to put the text?
Are there any errors on the 'Logs' tab of your Control Center? If so, what do they report?
Did you edit your Hot Key settings from the Control Center>>Tools>>Hot Keys>>Chart ?Josh G.NinjaTrader Customer Service
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Please write in to PlatformSupport(AT)NinjaTrader(DOT)com with RE:JoshG in the subject line. Please reference this forum post and include your log and trace files. You can do this by going to the Control Center-> Help-> Email Support
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Josh G.NinjaTrader Customer Service
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