• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Shortcut keys not working

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Shortcut keys not working

    My Drawing Tools shortcut keys are not working for some reason. ie; F12 for text. Nothing happens. What have I done? Anyone know what to do to correct this> Thank you.

    #2
    Hello Therapsid,
    Thanks for your post and welcome to the NinjaTrader forum.

    What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About

    After pressing the F12 key did you click on your chart in the location you would like to put the text?

    Are there any errors on the 'Logs' tab of your Control Center? If so, what do they report?

    Did you edit your Hot Key settings from the Control Center>>Tools>>Hot Keys>>Chart ?
    Josh G.NinjaTrader Customer Service

    Comment


      #3
      Hello Josh. Thank you for your reply. My version is 8.0.15.1 64-bit. Yes, clicking on the chart does nothing. I find no errors under Logs. And I never went into Tools>>Hot Keys>>Chart.

      Comment


        #4
        Please write in to PlatformSupport(AT)NinjaTrader(DOT)com with RE:JoshG in the subject line. Please reference this forum post and include your log and trace files. You can do this by going to the Control Center-> Help-> Email Support

        Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.



        Josh G.NinjaTrader Customer Service

        Comment


          #5
          Done. I'll look for their reply. Thank you

          Comment

          Latest Posts

          Collapse

          Topics Statistics Last Post
          Started by Simon Investimens, Today, 03:26 AM
          1 response
          5 views
          0 likes
          Last Post NinjaTrader_Marco  
          Started by fx.practic, Today, 05:15 AM
          0 responses
          3 views
          0 likes
          Last Post fx.practic  
          Started by guidoisot, Today, 05:03 AM
          0 responses
          2 views
          0 likes
          Last Post guidoisot  
          Started by EnveousColnago, Yesterday, 06:58 AM
          1 response
          13 views
          0 likes
          Last Post NinjaTrader_ChrisSch  
          Started by owreivmatot, Today, 01:38 AM
          0 responses
          1 view
          0 likes
          Last Post owreivmatot  
          Working...
          X