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IB order doesn't cancel or change immediately

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    IB order doesn't cancel or change immediately

    Hi,
    I placed an order using NT chart trader for my IB account, and then modified the order on chart, but the modified order price didn't update. The order status in Order tab says "Change pending".
    I also cancelled an order using NT chart trader, but the order status is "Cancel pending".
    In IB TWS, the order price is the one that I places at the first time not updating with my modification in NT, and orders don't get cancelled if I cancel them in NT.
    Need help to make order modification and cancellation work immediately for IB.
    Last edited by istock999; 10-13-2018, 06:16 PM.

    #2
    Hello istock999,

    Please send an email to platformsupport [at] ninjatrader [dot] com so that we may request your log and trace files.
    In the email, please include a link to this forum thread.
    Chelsea B.NinjaTrader Customer Service

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