• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

where the f*** is my workspace? again???

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • NinjaTrader_PatrickG
    replied
    I am the Platform Support Team Lead, and I certainly understand your frustrations here.

    As you know from our terms of agreement you agreed to when installing NinjaTrader, we do not provide compensation for any reason (also located here: http://ninjatrader.com/PDF/TermsOfServiceAgreement.pdf ).

    With that said, it is my goal to ensure that your NinjaTrader is working as expected. Workspaces disappearing is certainly not expected. It is very unlikely that your workspaces are lost completely, and if this has occurred previously, we'll need to continue the conversation where that one left off so we can find out why this is occurring on your end.

    We may be able to use the new workspace recovery tool while we work on finding out the root cause of what you're experiencing.

    Please write into PlatformSupport[AT]NinjaTrader[DOT]com and include a link to this forum thread and "1997437 ATTN Patrick G" so we may work on finding the solution to your issue.

    Leave a comment:


  • Irukandji
    started a topic where the f*** is my workspace? again???

    where the f*** is my workspace? again???

    so i just launched nt8 and all i have is the control panel - so where are all my charts, all my populated watchlists???

    this is the second time this has happened.... can i get a full refund on my lifetime license please?

    I think I am 100% done with Ninajtrader, it sucks.

Latest Posts

Collapse

Topics Statistics Last Post
Started by horace chow, Today, 04:00 PM
3 responses
14 views
0 likes
Last Post bltdavid  
Started by PrimoItch, Today, 04:35 PM
0 responses
6 views
0 likes
Last Post PrimoItch  
Started by Serge A, Today, 04:03 PM
0 responses
9 views
0 likes
Last Post Serge A
by Serge A
 
Started by JBTrader2005, Today, 03:57 PM
0 responses
6 views
0 likes
Last Post JBTrader2005  
Started by Austiner87, Yesterday, 09:29 PM
1 response
18 views
0 likes
Last Post NinjaTrader_Kate  
Working...
X