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live account order request rejected

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    live account order request rejected

    Hi, I have a real account for trading, I purchased my license key and I have my username and password from Dorman. But i can not open any trades (Buy or Sell) in my account because as soon as i click the button the following message appears:

    "xxxx order request rejected. Please contract customer support (order parameters are invalid) affected order: Sell 1 Market"

    Any ideas of what can i do?
    Last edited by NinjaTrader_PatrickG; 11-01-2018, 02:05 PM.

    #2
    CRITICAL — If your inquiry involves live orders, please always reach out to your broker's Orders Desk immediately to confirm and manage your live orders and positions.

    I've removed your photo and edited out your account number. Do not post your account information publicly. Please contact the Brokerage Support Team for assistance with this message:

    https://ninjatrader.com/ContactUs
    Patrick G.NinjaTrader Customer Service

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