• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

NT8 persistent crashing and hanging on restart

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

    NT8 persistent crashing and hanging on restart

    Hi there, having real trouble keeping my setup stable. NT often crashes and then freezes on restart. the only way I can get around it is to try multiple restarts. Any ideas?
    Ta

    #2
    Hello jppaceman,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by Newtrader101, Today, 12:37 PM
    0 responses
    2 views
    0 likes
    Last Post Newtrader101  
    Started by shishir_nse, Today, 11:13 AM
    0 responses
    6 views
    0 likes
    Last Post shishir_nse  
    Started by shishir_nse, Today, 11:02 AM
    0 responses
    3 views
    0 likes
    Last Post shishir_nse  
    Started by 12VMan, Today, 07:15 AM
    3 responses
    17 views
    0 likes
    Last Post Lancer
    by Lancer
     
    Started by phta123, Yesterday, 10:24 AM
    2 responses
    26 views
    0 likes
    Last Post RJay
    by RJay
     
    Working...
    X