Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

NT8 persistent crashing and hanging on restart

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    NT8 persistent crashing and hanging on restart

    Hi there, having real trouble keeping my setup stable. NT often crashes and then freezes on restart. the only way I can get around it is to try multiple restarts. Any ideas?
    Ta

    #2
    Hello jppaceman,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    I look forward to your reply.

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by helpwanted, Today, 03:06 AM
    1 response
    7 views
    0 likes
    Last Post sarafuenonly123  
    Started by Brevo, Today, 01:45 AM
    0 responses
    7 views
    0 likes
    Last Post Brevo
    by Brevo
     
    Started by aussugardefender, Today, 01:07 AM
    0 responses
    5 views
    0 likes
    Last Post aussugardefender  
    Started by pvincent, 06-23-2022, 12:53 PM
    14 responses
    242 views
    0 likes
    Last Post Nyman
    by Nyman
     
    Started by TraderG23, 12-08-2023, 07:56 AM
    9 responses
    385 views
    1 like
    Last Post Gavini
    by Gavini
     
    Working...
    X