Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

NT8 problems at end of day

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    NT8 problems at end of day

    Starting 12/1/17 and continuing today I've been experiencing something I've never seen before.

    NT8 8010, Win10, CQG, Amp
    CPU on NT normally runs at 1 to 2%, NT RAM is usually 400 to 500mb. No problems with anything until 12/1/17.

    12/1/17 and 12/4/17 at beginning of day was normal. Toward the end of the day to the close, CPU on NT went to around 40%, RAM went to 1gb. The superDOM price action stopped matching the chart price action; it was like they were looking at different instruments. Cross hair cursor got very unresponsive, jumping around the charts. When I tried clicking on certain charts they were unresponsive and eventually the only way to close NT was through the task manager on 12/1/17 and 12/4/17.

    Can someone tell me what's happening and how to fix it?
    Thank you.

    #2
    Hello,

    Thank you for posting.

    I'm happy to check into this with you if you would please email us at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic files in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20171204.XXXXX.txt'. There will likely be multiple files for each day.

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by sidlercom80, Today, 04:45 AM
    0 responses
    3 views
    0 likes
    Last Post sidlercom80  
    Started by NT-Roland, Today, 04:44 AM
    0 responses
    4 views
    0 likes
    Last Post NT-Roland  
    Started by knarfoe, Today, 04:26 AM
    0 responses
    2 views
    0 likes
    Last Post knarfoe
    by knarfoe
     
    Started by manueldecastro, Yesterday, 10:59 PM
    2 responses
    9 views
    0 likes
    Last Post manueldecastro  
    Started by ttodua, 05-03-2019, 04:54 AM
    2 responses
    132 views
    0 likes
    Last Post ninZa
    by ninZa
     
    Working...
    X