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no live data after setting up connection ?

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    no live data after setting up connection ?

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Name:	screenshot 1111.png
Views:	287
Size:	156.5 KB
ID:	1041080 After using the simulation account I configured a live account ( account = with Phillip Capital), when I start the platform I have no live date screen ?

    (attached a screen shot)

    #2
    Hello christopher487,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    I look forward to your reply.

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