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Unable to save Workspaces

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    Unable to save Workspaces

    Good Afternoon:
    I'm unable to save a workspace in N8. I'll have everything set up on the charts with the indicators that I want. However, when I go back to launch the workspace it's unable to pull up. I'm on 64 bit windows 10. Can someone please help or point me towards a workaround.
    Thank you kindly
    Nate

    #2
    Hello herben31,

    Thank you for your note.

    When you attempt to launch the saved workspace, do you receive any errors? If so, what do they say?

    If not, are you simply seeing a blank workspace with no additional windows?

    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

    Comment


      #3
      Good Morning,
      When I attempt to launch the saved workspace nothing pop's up, nothing in the background and no extra hidden windows. It's frustrating as I have the charts set up how I want but when I save workspace and close out to re-launch or even restart my computer nothing happens. I'm available today if someone would like to take a look.
      Thank you,
      Nate

      Comment


        #4

        Hello herben31,

        Thanks for your reply.

        In order to better assist you, could you please write in to [email protected] with your issue.

        Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
        • Open your NinjaTrader folder under My Documents.
        • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
        • Send the 2 compressed folders as attachments to this email.
        • Once complete, you can delete these compressed folders.

        Thanks in advance; I look forward to resolving this item.
        Sergey S.NinjaTrader Customer Service

        Comment

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