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SuperDOMs loaded from Workspace missing buttons

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    SuperDOMs loaded from Workspace missing buttons

    Hi,

    When my workspace loads with 3 SuperDOMs, only one SuperDOM loads properly. The other two are missing the Market | PnL | Market | C button as in the attached image. The bottom 2 SuperDOMs have the issues. See annotations.

    I have tried reapplying the Template - no change.

    The workaround is: resizing each of the two SuperDOMs until the missing buttons appear and then reducing the size back to my desired layout.

    Does anyone else have this problem?

    Can is please be added to the bug list.

    Thanks


    Click image for larger version

Name:	SuperDOM not loading properly 2018-12-11_14-59-49.jpg
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Size:	724.9 KB
ID:	1042346
    Attached Files

    #2
    Hello AusTrader,

    Thank you for your note.

    I would like to see if I can reproduce this behavior on my end using your custom workspace.

    Please follow the steps below to manually attach your Workspace, log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'Workspace' 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 3 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

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