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sim 101, there is no market data available to drive the simulation engine

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    sim 101, there is no market data available to drive the simulation engine

    Hi,

    I have NT8 running on my old pc and purchased and installed NT8 on my new machine. It uses a different sim license key (both accounts are demo)

    I setup a demo account for new machine and logged in successfully but when I tried to place an order, I got this message.

    sim 101, there is no market data available to drive the simulation engine

    I did install the latest windows 10 updates and installed NT8 later.
    Other than NT8, I haven't installed any other software.
    Is there a special program that I should install along with NT8 in order to receive live data feed for demo trading?

    I have no problem getting a data on my old machine by the way.

    Please help and I would appreciate your support in advance.


    Thank you.

    #2
    Hello,

    Thank you for your post.


    Glad to assist. To test, please reset your instruments, this will ensure that the internal setting for the instruments are up-to-date with server specifications: Disconnect and go to the Tools menu, select the Options menu item, select the Data tab, and then click on 'Reset Instruments'.

    You will need to close and restart NinjaTrader for the settings to take effect.

    If you're still unable to get data, please let me know the instrument selected when the error is received.

    We look forward to assisting further.
    Eric B.NinjaTrader Customer Service

    Comment


      #3
      Thanks for your quick response.
      I don't see Data. Instead, I have Market data. But there is no reset instrument option there. I'm on NT8 and is there other way around?

      Thank you

      Comment


        #4
        Thank you for your reply.

        Sorry for the oversight, please use the steps below instead.

        1. First, disconnect from any data providers by navigating to the Control Center > Connections menu, and left-click on “disconnect” that appears to the right when hovering your mouse over any active connection
        2. Next, reset your instruments by navigating to the Control Center > Tools > Database Management
        3. In the Database Management window, under the “Update instruments” section, ensure that “General properties”, "Futures expiries" and “Symbol mappings” options are checked and then click Update
        4. Lastly, restart NinjaTrader for the changes to occur
        Eric B.NinjaTrader Customer Service

        Comment


          #5
          It works !!!
          Greatly appreciated.

          Comment


            #6
            I'm having the same problem, but updating the instruments did not resolve the issue for me. Is there other steps I can take? I'm using NT8.

            Comment


              #7
              Hello epete,

              Thank you for your post.


              What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About (Example: 8.0.X.X)


              Who are you connected to? This is displayed in green on lower left corner of the Control Center window.


              What instrument (and expiry if applicable) have you selected? For example, ES 06-19, AAPL, EURUSD, etc.


              (For a chart) what interval is selected? For example, 5 minute, 1 day, 2000 volume, 4 Renko, etc.

              Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?

              We look forward to assisting further.
              Eric B.NinjaTrader Customer Service

              Comment

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