• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Chart does not refresh after reconnecting data

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • himu73
    started a topic Chart does not refresh after reconnecting data

    Chart does not refresh after reconnecting data

    I am using interactive brokers live data. My charts do not refresh automatically when I open my workspace and connect to live feed. Also I see missing bars. I have click reload historical data on each chart which is very slow and hangs for a long time. I am using a hp laptop with not many applications.It has 8GM RAM and core i5 processor.

  • NinjaTrader_Kate
    replied
    Hello himu73,

    Thank you for your post.

    Please write in to PlatformSupport(AT)NinjaTrader(DOT)com and reference this forum post with RE: Kate in the subject line. Please attach your Log and Trace files to your email so that I may investigate this matter further. You may follow the steps below to attach those files.
    • Open your NinjaTrader folder under My Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    Thanks in advance; I look forward to further assisting you.

    Leave a comment:

Latest Posts

Collapse

Topics Statistics Last Post
Started by danitralla, Yesterday, 03:33 AM
1 response
18 views
0 likes
Last Post NinjaTrader_ShawnB  
Started by ninjo, Yesterday, 11:54 AM
0 responses
6 views
0 likes
Last Post ninjo
by ninjo
 
Started by deblanka, Yesterday, 08:56 AM
0 responses
13 views
0 likes
Last Post deblanka  
Started by Boonfly8, 03-22-2019, 12:30 PM
7 responses
24 views
0 likes
Last Post sledge
by sledge
 
Started by Sohal, Yesterday, 05:02 AM
2 responses
19 views
0 likes
Last Post techmint  
Working...
X