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Ninjatrader Log in Error!

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    Ninjatrader Log in Error!

    Although I have a lifetime license, this message keeps popping up everytime i log in. It's kind of annoying. Can you please help me to fix the problem? Thank you in advance.


    #2
    Typically this indicates a corrupt installation. Please follow these steps to uninstall and reinstall NinjaTrader (this will not remove any of your custom files or settings):
    • Copy your license key from the Control Center > Help > License Key.
    • Close all running applications.
    • Uninstall NinjaTrader within Windows Control Panel.
    • Reboot your PC.
    • Once these steps are completed, download and install NT8 from the link below.
    Patrick G.NinjaTrader Customer Service

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      #3
      Originally posted by NinjaTrader_PatrickG View Post
      Typically this indicates a corrupt installation. Please follow these steps to uninstall and reinstall NinjaTrader (this will not remove any of your custom files or settings):
      • Copy your license key from the Control Center > Help > License Key.
      • Close all running applications.
      • Uninstall NinjaTrader within Windows Control Panel.
      • Reboot your PC.
      • Once these steps are completed, download and install NT8 from the link below.
      Hi Patrick,
      i did try to follow all those steps but it remains the same. The message won't go away.

      Comment


        #4
        What exact action is needed to create the message?
        Patrick G.NinjaTrader Customer Service

        Comment


          #5
          Nevermind, i had it fixed. Thanks anyway.

          Comment


            #6
            Could you share the solution for others who may be searching about this symptom?
            Patrick G.NinjaTrader Customer Service

            Comment


              #7
              For my situation, the problem is the "connect on start up" button. I unchecked it & manually connect to Continuum next time, turn on the button again, Then everything goes well.

              Comment

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