Ninjatrader Log in Error!

[Null00]

For my situation, the problem is the "connect on start up" button. I unchecked it & manually connect to Continuum next time, turn on the button again, Then everything goes well.

[NinjaTrader_PatrickG]

Could you share the solution for others who may be searching about this symptom?

[Null00]

Nevermind, i had it fixed. Thanks anyway.

[NinjaTrader_PatrickG]

What exact action is needed to create the message?

[Null00]

Typically this indicates a corrupt installation. Please follow these steps to uninstall and reinstall NinjaTrader (this will not remove any of your custom files or settings):

• Copy your license key from the Control Center > Help > License Key.
• Close all running applications.
• Uninstall NinjaTrader within Windows Control Panel.
• Reboot your PC.
• Once these steps are completed, download and install NT8 from the link below.
  • http://ninjatrader.com/PlatformDirect

Hi Patrick,
i did try to follow all those steps but it remains the same. The message won't go away.

[NinjaTrader_PatrickG]

Typically this indicates a corrupt installation. Please follow these steps to uninstall and reinstall NinjaTrader (this will not remove any of your custom files or settings):

• Copy your license key from the Control Center > Help > License Key.
• Close all running applications.
• Uninstall NinjaTrader within Windows Control Panel.
• Reboot your PC.
• Once these steps are completed, download and install NT8 from the link below.
  • http://ninjatrader.com/PlatformDirect

[Null00]

Although I have a lifetime license, this message keeps popping up everytime i log in. It's kind of annoying. Can you please help me to fix the problem? Thank you in advance.