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$Trin 1 hour delayed feed or time registering 1 hr behind

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  • $Trin 1 hour delayed feed or time registering 1 hr behind

    i am subscribed to ninjatraing continium with a live active feeed. why is $trin delayed ??

  • NinjaTrader_PatrickG
    replied
    I was able to locate your NinjaTrader Brokerage account using the email associated with your forum username. I can see that you're not enabled for real-time index data. Please contact your broker to discuss how to enable the real-time data for the instruments you desire. You can find NinjaTrader Brokerage's contact information here:

    https://ninjatrader.com/ContactUs

    Leave a comment:


  • magonrag
    replied
    hi thanks for the reply, its a paid feed via philli[p capital. version is 8.0.16.3 64-bit and no errors showing just data is an hour out on that chart
    Last edited by magonrag; 01-10-2019, 03:34 PM.

    Leave a comment:


  • NinjaTrader_PatrickG
    replied

    What version of NinjaTrader 8 are you using? Please provide the entire version number. This can be found under Help -> About (Example: 8.0.X.X)

    Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?

    One potential cause of this is your connection not being enabled for real-time data for that instrument. Is your "ninjatraing continium" connection a paid subscription through a broker? Or is it a free demo feed?

    Leave a comment:

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